Who is it?
The mediator is a figure able to "facilitate relations between individual administrations and foreigners belonging to different ethnic, national, linguistic and religious groups".
The mediator is an intermediary and therefore it deals with problems solving related to the inability to communicate.
The mediator must be impartial, neutral and to be kept confidential the contents of your interview (http://www.mediatoreinterculturale.it).
There are different types of mediators:
- Cultural mediators: they are usually foreign citizens resident for a long time in Italy, perfectly integrated, who carry out an activity of mediation for the native ethnic group;
- Linguistic mediators: they are professional graduates who work in schools of all levels;
- Intercultural mediators: they are foreign citizens, long-time residents in Italy who have a specific training path;
- Linguistic-cultural mediators: they are involved in facilitating communication between a minority ethnic group and the institutions in various fields.
REMEMBER: the mediator does not deal with resolving conflicts but with his help we can solve some misunderstandings!
Who is it for?
If you are a person from a foreign country and you need help or you are temporarily in a situation of discomfort due to different reasons, you can ask for the help of a professional figure who can answer to your needs: the mediator.
You are entitled to receive assistance from the mediator in different contexts, areas and work situations and not:
- Healthcare area (Hospital, ASL);
- Juridical Area (Police Headquarters, Prison Court, Court);
- Social Area (Social Service of the Municipality, Social Service of the ASL);
- Business Area (Employment Office);
- School (Nursery, School).
How to do it?
To receive the help of the mediator you must go to the Immigration Office of your province or, if your province does not have it, to voluntary associations, cultural, immigrant and protection.
If you need a mediator in the health area, please contact:
ASL
C.O.S.S.I.
Which is the law?
The rule that governs what is said is: Article 42 paragraph I, Legislative Decree 286/1997, Consolidated Law on Immigration https://www.brocardi.it/testo-unico-immigrazione/titolo-v/capo-iv/art42 .html http: //www.sardegnamigranti.it/index.php? xsl = 1838 & s = 25 & v = 9 & c = 9611 & es = 427 .... The annual immigration plan also provides guidelines on the subject.
Useful links:
Mediator: (http://www.sardegnamigranti.it)
ASL
C.O.S.S.I.